Customer Service Expert

2 days ago

Brisbane, Queensland, Australia Flexhive Full time
About the Role

We are seeking a highly skilled Customer Service Officer to join our team at Flexhive, an on-demand talent platform. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage inbound calls and email queries in a dynamic, fast-paced setting with high levels of professionalism and attention to detail.
  • Build strong relationships with both new and existing customers, ensuring their needs are met and exceeded.
  • Process and track orders, assisting clients with transactions and enquiries in a timely and efficient manner.
  • Collaborate effectively with your team to achieve individual and group goals, fostering a culture of open communication and mutual respect.
  • Maintain administrative accuracy, complete data entry tasks, and ensure smooth client engagement.
Requirements

To succeed in this role, you will need:

  • A minimum of 1 year of experience in a call centre or handling inbound/outbound calls, with a proven track record of delivering excellent customer service.
  • The ability to perform under pressure in a fast-paced, agile environment, remaining calm and composed when dealing with challenging situations.
  • Skilled in problem-solving within structured guidelines, with a strong focus on resolving issues efficiently and effectively.
  • A professional and trustworthy approach, with excellent communication and interpersonal skills.
  • Call centre experience is preferred but not essential, as we are looking for individuals who can adapt quickly and thrive in our dynamic environment.
What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary of $60,000 per annum, plus a casual loading of 25%.
  • The opportunity to work with a diverse range of clients, each with unique challenges and requirements.
  • A collaborative and supportive work environment, with regular feedback and coaching to help you grow and develop your skills.
  • Ongoing training and development opportunities, designed to equip you with the knowledge and expertise needed to succeed in this role.
  • The chance to make a real difference in people's lives, by providing exceptional customer service and support that exceeds their expectations.

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia S8 Expert Recruitment Solutions Full time

    We are seeking a dedicated and compassionate Pet Insurance Support Specialist to join our team at S8 Expert Recruitment Solutions. This is an exciting opportunity to work in a fast-paced environment, supporting pet owners through their pet insurance journey.About the RoleIn this role, you will be responsible for delivering friendly, professional support to...

  • Service Delivery Expert

    4 hours ago

    Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Delivering Exceptional Service ExperienceFisher & Paykel Customer Services Pty Ltd is a leading Australasian brand, renowned for its innovative and human-centered approach to appliance design. We strive to deliver solutions that meet the evolving needs of our customers, and we're seeking a skilled Service Delivery Expert to join our team.As a Senior Service...

  • Customer Service Expert

    1 week ago

    Brisbane, Queensland, Australia Hudson Australia Full time

    About This RoleWe're seeking a Customer Service Expert to provide exceptional support to our customers. As a key member of our team, you'll be the first point of contact for customer inquiries and play a vital role in ensuring their satisfaction.What You'll DoProvide solutions on the spot to improve customer experienceHelp customers unlock benefits and...

  • Customer Service and Sales Expert

    4 hours ago

    Brisbane, Queensland, Australia Telstra Limited Full time

    We're seeking a highly motivated Customer Service and Sales Expert to join our team in Loganholme. This is an exciting opportunity to showcase your customer service skills and sales abilities in a fast-paced retail environment.About the RoleAs a Customer Service and Sales Expert, you will be responsible for providing exceptional customer service and driving...

  • Customer Service Professional

    1 week ago

    Brisbane, Queensland, Australia S8 Expert Recruitment Solutions Full time

    About Our CompanyS8 Expert Recruitment Solutions is a dedicated agency passionate about supporting pet owners throughout their insurance journey. We foster a friendly, enthusiastic team environment that shares a love for animals.

  • Inventory Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    About Us">At Woolworths Group, we're passionate about delivering exceptional customer experiences and driving business success. Our team members are the backbone of our operations, and as an Inventory Specialist - Customer Service Expert, you'll play a critical role in ensuring our stock is accurately accounted for and our customers receive top-notch...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia S8 Expert Recruitment Solutions Full time

    OverviewS8 Expert Recruitment Solutions is a leading provider of recruitment solutions, and we are currently seeking a highly skilled Customer Support Specialist to join our team.

  • Customer Service Expert for Telstra Retail

    4 days ago

    Brisbane, Queensland, Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated Customer Service Expert to join our team at Telstra Retail. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences and driving sales growth.

  • Customer Service Representative

    1 week ago

    Brisbane, Queensland, Australia Lawrence & Hanson Full time

    About UsLawrence & Hanson is a leading Australian electrical wholesaler with a rich heritage dating back to 1886. As part of Sonepar, the global leader in B2B distribution of electrical products, we have established a national network of over 150 branches providing quality products and expert advice to customers across various market sectors.Job...

  • Pet Insurance Customer Support Specialist

    3 weeks ago

    Brisbane, Queensland, Australia S8 Expert Recruitment Solutions Full time

    About Us:S8 Expert Recruitment Solutions is a leading provider of recruitment services for the pet insurance industry.Job Summary:We are seeking a skilled and compassionate Pet Insurance Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our...

  • Customer Service Associate

    2 weeks ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    About the RoleAs a Customer Service Associate - E-commerce Expert at Woolworths Group, you will play a vital role in providing exceptional customer service to our online shoppers. With a keen eye for detail and a passion for food and shopping, you will pick the freshest products for our customers who shop online.

  • Customer Service Consultant

    2 weeks ago

    Brisbane, Queensland, Australia AIA Full time

    Deliver exceptional customer experiences and make a meaningful difference in the lives of millions of Australians by helping them achieve Healthier, Longer, Better Lives.About AIAAIA is a leading insurance provider dedicated to empowering individuals to live healthier, longer, better lives. Our purpose-driven culture fosters a work environment that values...

  • Customer Service Representative

    3 weeks ago

    Brisbane, Queensland, Australia S8 Expert Recruitment Solutions Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team as a Veterinary Claims Specialist. In this role, you will be responsible for delivering exceptional customer service to pet owners while processing and evaluating claims with accuracy and attention to detail.Key ResponsibilitiesDeliver friendly...

  • Customer Service Expert for Insurance Organisation

    1 week ago

    Brisbane, Queensland, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the Opportunity">We are seeking an experienced Customer Service Expert to join our team at Allianz Australia Services Pty Ltd in Brisbane, QLD. The successful candidate will be responsible for delivering exceptional customer service and sales experiences to our customers.">Key Responsibilities:">Deliver Customer Service Excellence">Sales and Service...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia S8 Expert Recruitment Solutions Full time

    About Our CompanyWe are a passionate team dedicated to supporting pet owners through their insurance journey. With a strong foundation in customer service, we strive to build meaningful relationships and provide exceptional support.

  • Customer Service Representative

    1 week ago

    Brisbane, Queensland, Australia Anaconda Group Full time

    Job Description:Sales Assistant is a key role within our Anaconda Group, playing a vital part in providing exceptional customer experiences across outdoor and adventure products.Responsibilities:Deliver outstanding customer service to ensure customer satisfaction and loyaltyFoster a deep understanding of all things outdoors and adventure to provide expert...

  • Fresh Convenience Team Member

    1 month ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Customer Service ExpertAs a Customer Service Expert at Woolworths Group, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. You will be handling a variety of products, including meats, dairy, and other fresh food items, and will be responsible for maintaining high standards of...

  • Global Customs Expert

    3 weeks ago

    Brisbane, Queensland, Australia PATH4 Group Full time

    A Key Role in Our Australian TeamWe are a global employer with a strong focus on customer service and a commitment to professionalism. Our brokerage department values collaboration and ensures you have all the resources needed to succeed.Your Key ResponsibilitiesDeliver expert tariff advice to clients.Lodgement of customs entries for air and sea...

  • Customer Experience Expert

    2 weeks ago

    Brisbane, Queensland, Australia Iconic Recruit Full time

    About Iconic RecruitWe are a leading recruitment agency that specializes in connecting talented individuals with top companies across various industries.Job SummaryWe are currently seeking an experienced Customer Experience expert to join our team. The ideal candidate will have a proven track record of delivering exceptional customer service and experience...

  • Customer Solutions Expert

    3 weeks ago

    Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

    About UsBendigo and Adelaide Bank is a leading financial institution that prioritizes community-focused banking. We strive to make a positive impact on the lives of our customers and the communities we serve.About the RoleAs a Personal Banker, you will be responsible for delivering exceptional customer service and providing tailored financial solutions to...