Retail Operations Manager

1 week ago

Wollongong City Council, Australia beBeeLeader Full time $90,000 - $120,000
Job Description:

Elevate customer experiences and drive sales in our dynamic retail environment.

As a Store Manager, you will lead daily operations, inspire teams to excel, and deliver exceptional service. You will oversee the store's performance, analysing trends and implementing effective strategies to achieve key results.

Key Responsibilities:
  • Lead daily store operations and motivate your team to meet performance targets.
  • Deliver outstanding customer experiences through a service-oriented approach.
  • Cultivate product knowledge and client care expertise among your team members.
  • Recruit, onboard, evaluate, and develop talent to ensure store success.
  • Plan rosters and manage payroll/timesheet accuracy with precision.
  • Drive visual merchandising standards and enhance brand presence.
  • Manage inventory levels, analyse sales data, and plan promotional activities.
  • Foster relationships with shopping centre management and external suppliers.
  • Serve as a brand ambassador, engaging customers and energizing your team.
Requirements:
  • Previous experience in retail or store management, preferably in the beauty or fashion sector.
  • Proven ability to lead, motivate, and develop high-performing teams.
  • Strong commercial acumen and ability to drive sales results.
  • Effective decision-making and conflict resolution skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • A genuine passion for beauty trends and delivering next-level service.
  • A polished, professional presence that aligns with industry standards.

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