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Chocolatier Boutique Manager
3 weeks ago
Imagine yourself at the helm of a world-renowned boutique in Melbourne's Royal Arcade. Our chocolate brand is built on a passion for craft, creativity, and connection.
About the RoleWe're seeking an exceptional leader to drive the success of our flagship store. As the Store Manager, you'll be responsible for creating an exceptional customer experience, delivering high visual standards, and cultivating a vibrant team culture.
- Customer Experience: Lead from the floor to deliver a memorable journey for every customer.
- Visual & Product Excellence: Ensure the impeccable presentation of chocolates and beverages.
- Leadership & Culture: Recruit, train and develop a passionate team aligned with our values.
- Performance & Productivity: Drive store performance, manage labour and stock effectively, and deliver on sales targets.
- Operational Excellence: Ensure compliance with food safety, OH&S, governance, and cash handling policies.
You'll bring a proven track record in retail or hospitality management, a passion for creating extraordinary customer moments, and a flair for visual merchandising and product storytelling.
About UsWe offer a comprehensive onboarding program, ongoing training, and discounts on Australia's most celebrated handcrafted chocolate.
Australian-made gourmet chocolate bars, pralines, truffles, handcrafted using premium, natural ingredients, free from artificial colours and flavours.
