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Medical Assistant

2 months ago


Erina, New South Wales, Australia Karalta General Practice Full time
Job Title: Medical & Dental Assistants

We are seeking a highly skilled and organized Medical & Dental Assistant to join our team at Karalta General Practice.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service to patients, responding to their needs in a respectful and unbiased manner.
  • Appointment System: Manage the appointment system, ensuring smooth operations and effective communication with doctors.
  • Medical Record: Maintain patient confidentiality and manage the computer filing system, including archiving.
  • Billing System: Process patient accounts, including Medicare, Veterans, Workers Compensation, and Private accounts, using the Tyro machine.
  • Teamwork: Collaborate with the team, demonstrating respect and consideration for colleagues, and communicating effectively to ensure seamless operations.
Requirements:
  • Strong customer service skills and a courteous demeanor.
  • Excellent organizational skills and ability to multitask.
  • Good general computer skills, with a working knowledge of Pracsoft.
  • Excellent communication and teamwork skills.
Working with Us:

As a Medical & Dental Assistant at Karalta General Practice, you will work closely with our team, including the Practice Nurse and doctors, to provide exceptional patient care. We offer a supportive and dynamic work environment, with opportunities for growth and development.

Please note that all reception staff are accountable to the practice partners, with Dr. Charters as the nominated partner for liaison and oversight.