
Virtual Service Specialist
1 week ago
About the Role
We are seeking a dedicated and customer-focused professional to join our team as a Virtual Service Specialist.
As a key member of our contact centre, you will be responsible for providing exceptional service to our customers over the phone.
Your goal will be to deliver a seamless banking experience, ensuring that our customers feel valued and supported at all times.
You will thrive in a fast-paced environment where no two interactions are the same. Your ability to think on your feet and remain calm under pressure will be essential in this role.
Specifically, we are looking for individuals who possess:
- At least 12 months of customer service experience (any industry)
- Able to thrive in a corporate and professional working environment
- Ability to work in a high-paced KPI-driven environment
- Genuine interest in Banking and Financial Services
What We Offer
We are committed to making our workplace an excellent place to work. Here are just a few ways we're doing that:
- Flexible work arrangements to help you achieve a better work-life balance
- Tailored learning and development opportunities to help you grow your career
- Lots of opportunities to 'give back' to the community by getting involved in our volunteering initiatives
Create Your Future Today
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