Healthcare Operations Coordinator

5 days ago


Melbourne, Victoria, Australia Epworth Full time

Epworth HealthCare is a leading not-for-profit private health care group in Victoria, Australia. Our vision is to provide exceptional healthcare services that exceed our patients' expectations.

About the Role

We are seeking an experienced Patient Services Officer to join our team at Epworth Freemasons. As a key member of our Patient Service Centre, you will be responsible for multiple aspects of the pre-admission and admission process for our elective and emergency patients.

  • Admitting and discharging of patients
  • Responding promptly to enquiries and requests
  • General administrative duties and entering patient's details to create admissions
  • Creating Estimates and completing Health Fund Checks

To succeed in this role, you will need to have:

  • Excellent attention to detail
  • Ability to prioritise in a timely and accurate manner
  • Ability to work under pressure and make informed decisions according to hospital needs
  • Previous experience in health care, medical or health fund industry will be highly advantageous

You will be working in a fast-paced environment, but with a focus on delivering exceptional patient care. If you have a passion for healthcare and excellent communication skills, we encourage you to apply for this rewarding role.



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