Senior Practice Leader

2 weeks ago

Liverpool, Australia Bupa Full time
About the Role

We are seeking a strong leader to oversee the performance of a cluster of high-performing practices in the Sydney region. Reporting to the Practice Development Manager, the successful candidate will be responsible for driving business growth and development across the practices.

Key Responsibilities
  • Work closely with Principal Dentists and Practice Managers to establish business targets and key performance indicators (KPIs)
  • Monitor and review actual achievement of KPIs in monthly performance and financial reports
  • Develop and implement business strategies to drive growth and improvement
  • Collaborate with the Marketing Team to develop and implement marketing programs and initiatives
  • Creation and management of promotional materials, communication, and training for practice staff
  • Develop staff resource modeling to maximize productivity and rostering
  • Develop a reward and recognition program for all practice staff
  • Support Practice Managers to ensure smooth running of practice operations and establish open communications across the practices
Requirements
  • 3+ years' experience in business development within the dental space
  • Experience supporting multiple locations
  • Experience in project management and/or marketing desirable
  • Ability to manage competing priorities and monitor area workflow
  • Capability to exercise judgment and delegate authority in areas where precedents or procedures are not clearly defined
  • Capability to investigate, interpret, or evaluate information where legislation, regulations, or procedural guidelines do not give adequate or specific answers
  • Developed administrative skills and problem-solving abilities
  • Well-developed communication and interpersonal skills
  • Excellent sales and business development skills
  • Proven ability to develop, manage, and implement new business initiatives and change programs
Benefits of Joining Bupa
  • Significant Bupa product and service discounts - up to 40% health insurance discount
  • Paid parental leave
  • Reward and recognition programs
  • Over 140 practices Australia-wide - opportunities for career growth and development
  • Car allowance paid in addition to salary
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
  • Set remuneration bands with regular performance discussions and remuneration reviews
About Bupa

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage.

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