Adventure Climbing Team Director

2 days ago

Gold Coast, Queensland, Australia beBeeLeader Full time $57,230 - $76,118
Job Title

Lead a team of passionate individuals in delivering an exceptional experience to our guests.

Located 270 meters in the sky, our climb offers an unforgettable adventure up a 298-step staircase on the outside of the building.

Responsibilities
  • Lead and support a team of Climb Leaders, fostering a positive culture.
  • Oversee daily climb operations, ensuring safety and service excellence.
  • Conduct ongoing training and performance reviews.
  • Maintain PPE and climbing equipment per safety regulations, monitor stock levels, and track sales performance.
  • Assist the Climb Supervisor and Operations Manager as needed.
  • Support your team of Climb Leaders during their climbs.
Requirements
  • Experience in team leadership highly advantageous.
  • A solutions-focused mindset with the ability to handle high-pressure situations.
  • Commitment to safety, compliance, and company procedure.
  • Ability to relate to and converse with people with varying interests and cultural backgrounds.
  • Confident public speaker who is well spoken and enjoys talking in front of small groups of people.
  • Ability to navigate people matters with empathy and confidence.
  • Comfortable working at heights, as our climb takes you to 270m high.
  • Current First Aid & CPR Certification and Queensland Working at Heights Certification or willingness to obtain qualification prior to commencement.
Diversity & Inclusion

We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.

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