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Department Team Leader
2 weeks ago
We are seeking a skilled and experienced professional to lead our team as a Department Supervisor. As a key member of our management team, you will be responsible for driving exceptional customer service, maintaining high merchandising and visual standards, and achieving sales results within your department.
">Key Responsibilities:- Deliver outstanding customer service and maintain a positive attitude in all interactions.
- Coach and support the team to provide exceptional service and a productive work environment.
- Develop and maintain product knowledge and stay up-to-date on brand information.
- Work with the management team to achieve financial goals and improve departmental performance.
- Collaborate with the back-of-house team to ensure effective inventory management and stock levels.
- Ensure store visual standards are met and maintained at all times.
- Minimum 2-3 years' experience in retail or a related industry.
- Proven track record of delivering exceptional customer service and leading a team to achieve sales targets.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.
- Ability to prioritize tasks, manage time effectively, and meet deadlines.
- Opportunity to work with leading brands and products in the sports fashion industry.
- Competitive salary and benefits package.
- Ongoing training and development opportunities to enhance career prospects.
- Chance to progress within the company across various roles and departments.
- Discounts on company products and services.
- Access to employee assistance programs and mental health resources.
