Customer Service Ambassador
2 months ago
About Our Team
We're a diverse and inclusive team at the Commonwealth Bank, dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you'll be the friendly voice our customers hear when they contact us.
Your Role
You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to customers facing challenges meeting financial commitments. Your responsibilities will include:
- Concierge and welcome calls to ensure a seamless customer experience
- Missed payments and early-intervention collections to help customers get back on track
- Simple customer service enquiries to resolve customer issues efficiently
What We're Looking For
We're interested in hearing from people who genuinely care about the experience of customers, have excellent communication skills, and are able to navigate new technology and computer systems. If you're naturally curious, resilient, empathetic, and adaptable, with aspirations to grow your career with us, we'd love to hear from you.
Availability and Training
To be considered for this role, you must have a minimum of 10 hours availability per week, split over 2 shifts. You'll also need to be available to work from our office once a fortnight. Training will commence from the start date, with all new starters undergoing mandatory training for 4 weeks, 15 hours per week on Monday, Tuesdays, and Thursdays - 9.00am - 2.00pm. Throughout your training, you'll be fully supported with dedicated leadership and a progressive learning model.
-
Customer Service Ambassador
1 month ago
St Kilda, Victoria, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our contact centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients across a range of products and services.Key ResponsibilitiesProvide timely and effective support to customers...
-
Customer Service Ambassador
1 week ago
St Kilda, Victoria, Australia Commonwealth Bank Full timeEmpowering CustomersAs a Customer Service Representative at Commonwealth Bank, you will be the friendly voice our customers hear when they contact us. Your role will be to assist customers in managing their day-to-day banking across a range of products, providing empathetic support to those facing challenges meeting financial commitments. Your...
-
Customer Service Representative
4 weeks ago
St Kilda, Victoria, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our contact centre team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients across a range of banking products.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Representative
2 weeks ago
St Kilda, Victoria, Australia Commonwealth Bank Full timeTransforming Customer ExperiencesWe're seeking a dedicated and empathetic Customer Service Representative to join our diverse and inclusive team. As a key member of our contact centre, you'll be the friendly voice our customers hear when they contact us.Your Key ResponsibilitiesAssist customers with their day-to-day banking needs across a range of...
-
Retail Merchandising Specialist
3 weeks ago
St Kilda, Victoria, Australia CROSSMARK Australia Full timeRetail Merchandiser OpportunityWe are seeking a skilled and motivated Retail Merchandiser to join our team at CROSSMARK Australia. As a Retail Merchandiser, you will be responsible for creating and maintaining high-quality point-of-sale displays in-store, building relationships with store managers and team members, and effectively communicating with clients...
-
Director of Service
1 month ago
St Kilda, Victoria, Australia TeamKids Full timeAbout the RoleWe are seeking a highly motivated and experienced Director of Service to join our team at TeamKids. As a key member of our leadership team, you will be responsible for leading and managing our OSHC services to deliver exceptional care and education to children.Key ResponsibilitiesLead and manage a team of passionate educators to deliver...
-
St Kilda, Victoria, Australia Commonwealth Bank Full timeCustomer-Centric Leadership OpportunityThe Commonwealth Bank of Australia is seeking an exceptional Executive Manager to lead the Estate Settlements and Specialised Services team. As a key member of the Chief Operations Office, you will be responsible for delivering brilliant customer experiences every time, safely and efficiently.The ideal candidate will...
-
St Kilda, Victoria, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking an experienced Executive Manager to lead our Estate Settlements and Specialized Services team. As a key member of our Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing team to design and execute processes and...
-
St Kilda, Victoria, Australia Commonwealth Bank Full timeAbout the RoleThe Commonwealth Bank of Australia is seeking an experienced Executive Manager to lead the Estate Settlements and Specialized Services team. As a key member of the Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing team to design...
-
St Kilda, Victoria, Australia Commonwealth Bank Full timeAbout the RoleThe Commonwealth Bank of Australia is seeking an Executive Manager to lead the Estate Settlements and Specialised Services team. This role is responsible for managing the deceased estate services for all retail banking deposit and lending products, as well as partnering with other parts of the Bank to deliver a whole-of-Bank service...
-
Non-Financial Risk and Support Services Manager
2 months ago
St Kilda, Victoria, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking an experienced leader to join our Group Audit and Assurance (GA&A) team as a Non-Financial Risk and Support Services Manager. As a key member of our team, you will be responsible for advising stakeholders across the Group on risk management and assurance matters.Key ResponsibilitiesDevelop and deliver a dynamic, risk-based audit...
-
Assistant Club Manager
2 weeks ago
St Kilda, Victoria, Australia Collective Wellness Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Club Manager to join our team at Anytime Fitness St Kilda. As a key member of our management team, you will be responsible for creating a welcoming and inclusive environment for our members, while driving sales and revenue growth.Key ResponsibilitiesDevelop and implement sales...
-
Optical Assistant
3 weeks ago
St Kilda, Victoria, Australia ProVision Full timeExciting Opportunity for an Optical AssistantWe are seeking a highly motivated and fashion-forward Optical Assistant to join our team at St Kilda Eyecare. As an Optical Assistant, you will be the vital connection between our customers and our products, providing exceptional customer service and fostering strong relationships with patients.Key...
-
Pizza Delivery Associate
1 week ago
St Kilda, Victoria, Australia Domino's Full timeAbout the RoleWe're seeking a motivated and customer-focused individual to join our team as a Delivery Driver. As a key member of our team, you'll be responsible for delivering pizzas and other products to customers, providing quality customer service, and ensuring a safe and efficient delivery experience.Key ResponsibilitiesDeliver pizzas and other products...
-
Optical Assistant
1 month ago
St Kilda, Victoria, Australia ProVision Full time{"title": "Optical Assistant", "description": "Unlock Your Potential as an Optical AssistantAt ProVision, we're seeking a talented Optical Assistant to join our team at St Kilda Eyecare. As a key member of our team, you'll play a vital role in providing exceptional customer service and fostering strong relationships with patients.Key Responsibilities:Deliver...
-
Fitness Instructor
3 weeks ago
St Kilda, Victoria, Australia Belgravia Health & Leisure Group Pty Ltd Full timeAbout the RoleWe are seeking a highly motivated and qualified Reformer Pilates Instructor to join our team at Victoria Health Club in St. Kilda. As a Reformer Pilates Instructor, you will be responsible for delivering high-quality fitness classes to our members, promoting a safe and supportive environment, and contributing to the overall success of our...
-
Assistant Club Manager
3 weeks ago
St Kilda, Victoria, Australia Anytime Fitness - Club Roles Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Club Manager to join our Anytime Fitness St Kilda team. As a key member of our management team, you will be responsible for creating a welcoming and engaging environment for our members, while driving sales and revenue growth.Key ResponsibilitiesDevelop and implement sales strategies...
-
Senior Platform Engineer/Platform Engineer
7 days ago
St Kilda, Victoria, Australia Commonwealth Bank Full timeAbout the Role:We are seeking a highly skilled Platform Engineer to join our team at the Commonwealth Bank. As a Platform Engineer, you will be responsible for designing, building, and running tools, infrastructure, templates, and capabilities that our other engineers use to deliver business value. You will also write code that automates running our...
-
Fitness Professional
3 weeks ago
St Kilda, Victoria, Australia Belgravia Health & Leisure Group Pty Ltd Full timeJob Opportunity at Belgravia Health & Leisure Group Pty LtdWe are seeking a motivated and enthusiastic Fitness Professional to join our team at Victoria Health Club in St Kilda. As a Fitness Professional, you will be responsible for delivering exceptional customer service and support to our members, while also providing personal training sessions as...
-
Automotive Repair Estimator
3 days ago
St Kilda, Victoria, Australia AMA GROUP AUSTRALIA Full timeAbout the RoleWe are seeking an experienced Automotive Repair Estimator to join our team at AMA Group Australia.The successful candidate will be responsible for providing excellent customer service to clients and work providers, accurately quoting vehicles in a timely manner, and ensuring vehicles are repaired to their pre-accident condition.Key...