Executive Manager Estate Settlements and Specialised Services
3 days ago
Customer-Centric Leadership Opportunity
The Commonwealth Bank of Australia is seeking an exceptional Executive Manager to lead the Estate Settlements and Specialised Services team. As a key member of the Chief Operations Office, you will be responsible for delivering brilliant customer experiences every time, safely and efficiently.
The ideal candidate will possess demonstrable experience in leading large, complex operations, excellent commercial acumen, and strong analytical and commercial skills. They will be able to draw insights from analysis, manage multiple deliverables simultaneously, and drive results. Additionally, they will have excellent verbal, written communication skills, and critical thinking skills.
Key Responsibilities
- Lead an operational team that delivers customer-centric services
- Develop and nurture a caring, empathetic, and engaged team
- Build and manage a strategic workforce plan that meets customer needs
- Effectively and proactively manage and mitigate risk
What We Offer
The Commonwealth Bank of Australia offers a dynamic and inclusive work environment, where you can grow your career and make a real difference in the lives of our customers. We are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders, and customers' needs.
Join Our Team
As a member of the Estate Settlements and Specialised Services team, you will have the opportunity to work with a talented and diverse group of professionals who are passionate about delivering exceptional customer experiences. We are looking for individuals who are customer-obsessed, innovative, and able to drive results.
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application through our website. We look forward to hearing from you.
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