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Service Experience Professional
2 weeks ago
Job Overview
As a Customer Service Expert with Administration experience, you will be the first point of contact for our customers.
Key Responsibilities:
- Provide exceptional customer service and support to our customers.
- Manage the reception area and ensure a positive and helpful attitude towards all visitors.
- Support the Branch Manager with administrative tasks and contribute to the running of daily operations.
- Effectively communicate with customers regarding delivery lead times and undertake repair inspections on vehicles as required.
- Explore customer needs and educate them on our services.
Requirements:
- Professional communication and presentation skills.
- Excellent verbal and written communication skills.
- A current driver's license is required.
- Ability to resolve issues and create solutions for customers.
- Support the Branch Manager with administrative tasks.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Intermediate to Advanced Microsoft Office skills.
Benefits
- Supportive team environment.
- Growth and development opportunities.
- Competitive salary.
- Reward and Recognition programs.
Our company values diversity and inclusion. If you don't meet all the criteria but feel you can make a difference, get in touch.
