Channel Growth Strategist

23 hours ago

Brisbane, Queensland, Australia beBeeChannelGrowth Full time $180,000 - $200,000

Job Title: Channel Growth Strategist

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Role Overview:

As a Channel Growth Strategist, you will play a critical role in determining where and how we grow, using customer and market insights. Reporting to our Product Manager, you will support the channel strategy and design, solving real-world problems and piloting new initiatives.

Key Responsibilities:
  • Map out the most exciting geographic growth opportunities for our collection channels, identifying where our next success stories will unfold.
  • Translate customer insights and market trends into actionable design principles for future channels.
  • Build an understanding of customer recycling behaviours, motivations, barriers, and needs in collaboration with the Customer Experience Team.
  • Monitor global schemes and trends across industry and adjacent sectors.
  • Lead the design for the future of all return channels in our network.
  • Design a product roadmap, driving optimisations and new introductions through end-to-end product management.
  • Collaborate cross-functionally with teams including operations, marketing, customer experience and digital product to bring channel strategies to life.
  • Track and report on performance outcomes, using insights to drive continuous improvement.
Requirements:
  • Demonstrated experience in product/solution delivery (minimum 5 years).
  • Ability to see the big picture, connect insights to strategy, and design for long-term impact.
  • Exceptional stakeholder management skills, both internal and external, underpinned by a truly collaborative approach to create and deliver outcomes.
  • Customer-centric with a deep understanding of customer behaviours and a passion for designing valuable experiences.
  • Capability in commissioning, interpreting, and applying qualitative and quantitative market research.
  • Proficient in data analytics and visualisation tools with the ability to turn insights into actions.
  • Tertiary qualifications in business, marketing, innovation, engineering or a related field, or equivalent practical experience.
  • Eligibility to hold a Blue Card.
About Us:

We are a purpose-driven organisation committed to making meaningful change. We are proud to have achieved official Inclusive Employer status, awarded by Diversity Council Australia.

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