Regional Director

4 weeks ago

Eagle Farm, Queensland, Australia LORNA JANE Full time
Regional Leader Opportunity

We are seeking an experienced Regional Leader to join our QLD State Team and lead our Lorna Jane stores across the Gold Coast. As a key member of our leadership team, you will be responsible for driving sales performance, exceptional customer service experiences, and fostering a customer-first mindset across your region.

Key Responsibilities:
  • Manage 10 stores with direct Store Leader reports
  • Act as a brand ambassador and connect all team members to the Lorna Jane philosophy and key brand focuses through focused communication and training plans
  • Drive sales performance and exceptional customer service experiences across your region
  • Lead by example to foster a customer-first mindset
  • Continuously reviewing results and driving sales and the achievement of KPIs
  • Provide clear and effective communication aligned with the strategy focuses to your team
  • Provide consistent coaching and training to support any skill gaps with your Store Leaders
  • Foster talent and striving to retain team members through effective internal professional progression
  • Seek and act on feedback from your direct reports to build self-awareness
  • Contribute and work closely with the Recruitment team for successful recruitment activations and continuously networking to form relationships to attract future talent
  • Ensure stores follow through on all VM & operational processes
Requirements:
  • Previous retail multi-site management experience with a proven ability to lead and motivate teams
  • At least three years' experience in a similar position
  • Business acumen and commercial awareness with exceptional sales ability
  • Passion for customer service and supporting team members to meet sales targets and KPIs
  • Ability to analyse data to drive actionable insights and have sound critical thinking skills
  • Ability to manage time effectively and work independently, being a self-driven person
  • Driver's Licence and reliable car to travel to your stores
Why Lorna Jane?

We are a movement that inspires women to live their best, most active lives. We're passionate about empowering our team and customers alike, with a commitment to creating a supportive and inclusive workplace. When you join Lorna Jane, you're joining a family that values growth, wellbeing, and making a positive impact.

What We Offer:
  • Be at the Cutting Edge: Work with advanced technology that makes your job easier and more efficient, from our modern point-of-sale systems to digital tools that keep you connected with the team.
  • Exclusive Discounts: Enjoy generous discounts on the latest Lorna Jane collections, so you can live the active life we promote.
  • Early Access: Be the first to see and experience our new collections before anyone else. As part of the Lorna Jane team, you'll get exclusive early access to view and try out our latest designs.
  • Community Engagement: Get involved in local events and initiatives that support and inspire our community. You'll have the chance to represent Lorna Jane at events that align with our mission of empowering women to live their best lives.
  • Team Spirit: Join a supportive team that's more like a family. We celebrate our wins together and help each other grow every day.
  • Growth Opportunities: We're committed to your development, offering opportunities for career progression and personal growth within the Lorna Jane community.

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