Operations Director

2 weeks ago


New Farm, Queensland, Australia Burger Urge Full time

Transforming the Burger Experience

Burger Urge is on a mission to create authentic, memorable dining moments. We're seeking a talented Regional Business Leader to drive excellence across our Franchise Partners and Corporate Venues.

Key Responsibilities:

  • Sales & Finance: Collaborate with Franchise and Corporate venues to optimize sales growth, fine-tune local marketing plans, and ensure financial health.
  • Customer Experience Champion: Manage customer feedback, streamline wait times, and deliver top-notch experiences.
  • People & Training: Lead operational efficiency by analyzing key metrics, optimizing staff performance, and ensuring smooth recruitment and onboarding processes.
  • Inventory & Cash Management: Manage inventory effectively, maintain quality standards, and ensure compliance with food safety regulations.
  • Operations & Facilities: Oversee maintenance and operations, ensuring venues run efficiently and adhere to budgetary guidelines.

Requirements:

  • Leadership Flair: Exceptional coaching and leadership abilities.
  • Inventory Know-How: Solid understanding of inventory control principles.
  • Organizational Pro: Masterful at prioritizing and managing workflows.
  • Local Market Insight: Strong community ties and market knowledge.
  • Communication Pro: Clear and effective communication with all stakeholders.
  • Experience Required: Proven background in venue and senior operations management.
  • Financial Acumen: Strong skills in budgeting, forecasting, and cost control.

About Burger Urge:

We offer a dynamic and supportive culture that champions innovation and growth. Enjoy competitive compensation with a rewarding salary package and fantastic perks. Take advantage of career advancement opportunities and exclusive discounts on our amazing brand.



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