Restaurant Operations Manager
1 month ago
We're a dynamic and fast-paced hospitality business with a passion for delivering exceptional customer experiences. As a leading restaurant chain in Brisbane North, we're committed to creating a positive and inclusive work environment that fosters growth and development.
Job SummaryWe're seeking an experienced Assistant Restaurant Manager to lead our teams across multiple sites in Brisbane North. As a key member of our management team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing your team's skills and knowledge.
Key Responsibilities- Lead and mentor a large team of enthusiastic team members to deliver great burgers and an awesome customer experience
- Report to the Restaurant Manager and assist with managing business financials, including profit & loss, budgets, and KPIs
- Focus on product quality, customer experience, processes, training, safety, and employee experience
- Help your team meet sales targets and ensure customer satisfaction
- Coach team members through workshops and online training
- Maintain and ensure compliance to ensure food quality and customer satisfaction are kept to a high standard
- Previous leadership experience in a fast-paced hospitality environment
- Proven leadership and coaching ability
- Customer-first approach and ability to empower team members to do the same
- Ability to create a high-energy, high-reward environment
- Flexible work arrangements to support work-life balance
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Competitive salary and benefits package
If you're a motivated and experienced hospitality professional looking for a new challenge, we'd love to hear from you. Apply now to join our team and take the first step towards a rewarding career with Grill'd.
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