Restaurant Operations Manager

1 month ago


Chermside, Queensland, Australia Grill'd Full time
About the Role

We're seeking an experienced Restaurant Operations Manager to lead our teams across multiple sites in Brisbane North. As a key member of our management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Lead and mentor a large team of enthusiastic team members to deliver great burgers and an awesome customer experience
  • Report to the Restaurant Manager and assist with managing business financials, including profit & loss, budgets, and KPIs
  • Focus on product quality, customer experience, processes, training, safety, and employee experience
  • Coach team members through workshops and online training to ensure they meet sales targets and provide excellent customer service
  • Maintain and ensure compliance with food quality and customer satisfaction standards
What We're Looking For

We're looking for someone with previous leadership experience in a fast-paced hospitality environment, who can lead from the front and set a great example for their team. You'll need to be a customer-first approach and empower your team to do the same. If you're a positive and energetic individual who can create a high-energy, high-reward environment, we'd love to hear from you.

What's Next?

Apply now to join our team. Shortlisted candidates will be contacted for a phone interview. Please note that you'll be required to undergo a National Police check and have full, ongoing working rights in Australia.



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