Medical Imaging Coordinator

3 days ago


City of Whitehorse, Australia Imaging Associates Full time
About Imaging Associates

We are a progressive and growing business that provides a fresh approach to Radiology services. Our team of well-respected Radiologists owns and operates clinics across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga.

Job Summary

We are seeking a Medical Imaging Receptionist to join our team across our Eastern Suburbs clinics. As the first point of contact, you will be responsible for providing exceptional customer service to patients and referrers, while contributing to the smooth operation of our practice.

Key Responsibilities
  • Welcoming patients and providing them with information about their appointment
  • Managing calls and patient bookings
  • Responding to enquiries from patients and referrers
  • Managing patient invoicing and receipting
Requirements
  • Exceptional customer service skills and communication skills
  • Experience working autonomously and as part of a team
  • Strong attention to detail and commitment to quality outcomes
  • Confidence with technology
  • Flexibility to work at multiple sites (within local vicinity) as required
  • Availability to work across a 5-day rotating roster (early and late shifts) that covers the operational hours of 8am to 8pm (Mon to Thu), 8am to 6pm (Fri) and occasional Saturday mornings (9am to 1pm)
What We Offer
  • Being part of a progressive and growing business
  • An experienced, passionate, and supportive team driven by providing quality and excellence in imaging services to our patients
  • A tailored induction and genuine focus on development to help you progress your career
  • A rewarding role and the chance to make a difference in the lives of our patients
  • Competitive remuneration


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