Expert Software Packaging Specialist

2 days ago

Canberra, ACT, Australia beBeePackaging Full time $150,000 - $180,000
Software Packaging Expert

Fujitsu is seeking an experienced software packaging expert to provide on-going support across its Defence portfolio and drive the highest quality solutions to clients.

About The Job

Currently, Fujitsu is looking for a skilled Applications Packager with a background in software and virtualisation packaging to join their team.

Key Responsibilities:
  • Works within the support team on technical issues and problems related to customer infrastructure.
  • Develops an understanding of customers' environments and service requirements to enable successful delivery of the service.
  • Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement.
  • Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem.
  • Proactive and Taking responsibility for learning about current and new products, technologies to support daily business requirements.
  • Assists with the development and enhancement of relevant standards, procedures and guidelines

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