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Customer Service Leader

2 weeks ago

City of Playford, Australia beBeeLeadership Full time $40,000 - $60,000
Customer Service Leadership Role

We are seeking a motivated and passionate individual to join our team as a Customer Service Manager in Training. As a key member of our customer-facing team, you will be responsible for supervising the customer service department and tailoring store services and products to meet the specific needs of customers within the local area.

This is an excellent opportunity to develop your leadership skills and work closely with a dynamic and growing company. As a Customer Service Manager in Training, you will have the chance to lead by example, motivate a team, and communicate effectively with management, team members, and customers.

Key Responsibilities:
  • Supervise the customer service department and implement strategies to improve customer satisfaction
  • Develop and maintain positive relationships with customers, team members, and management
  • Lead by example and motivate a team to achieve outstanding customer service results
  • Communicate effectively with all stakeholders, including customers, team members, and management
Requirements:
  • Unparalleled commitment to customer service
  • Passion and enthusiasm, with a very hands-on approach
  • Excellent communication and interpersonal skills
  • Front-end and POS knowledge highly desirable
  • Ability to liaise with both team members and management
  • Strong leadership and delegation skills
  • Ability to coach, train, and performance manage team members
  • Commitment to work health and safety standards
What We Offer:
  • Above award rates and training provided
  • Dynamic and growing company culture
  • Potential for career advancement and promotion
  • Multiple opportunities available

If you are a driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.