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Operations Supervisor
2 weeks ago
The Administration Manager is responsible for overseeing branch administration functions to ensure all tasks are attended to promptly, accurately and in accordance with directives.
- Ensure all data entry, processing and reporting tasks assigned to Administration are attended to diligently, within deadlines, with a focus on minimising errors and opportunities for revenue/cost leakage.
- Supervise the local Administration team to ensure team productivity and performance meet business expectations and standards.
- Lead, instruct, set an example for and support team members as delegated, including planning and facilitating ongoing training and development of team members to improve productivity, decrease error rates, promote cross-training, maintain morale, mitigate the impact of absences and reduce staff turnover.
About the Role
The Administration Manager plays a pivotal role in ensuring seamless branch operations. They must be proactive in identifying and resolving any problems, performance failures and/or issues relating to procedures or personnel.
Requirements
The ideal candidate will possess:
- Proven experience in supervising an office to maintain an organised and optimal administration team and environment.
- Ability to effectively direct and lead by example to promote a productive and harmonious team-based operation.
- High level of competency with Microsoft Office (Outlook, Word & Excel).
- Strong keyboard skills.
