
Front Desk Ambassador
6 days ago
Guest Service Agent
", "Job Role", "This role is responsible for providing exceptional customer service and ensuring that all guests have a memorable experience at our hotel.
", "We are seeking an individual who possesses excellent communication skills, both written and verbal, and is able to work effectively in a fast-paced environment.
", "The ideal candidate will have previous experience in a Front Office position or with property management systems (PMS), and be fluent in the local language.
", "Key Responsibilities", "- Manage guest bookings and reservations
- Provide exceptional customer service and respond to guest inquiries
- Resolve any issues that may arise during a guest's stay
To be successful in this role, you will need:
", "- Previous experience in a Front Office position or with PMS
- Excellent communication and problem-solving skills
- Fluency in the local language
- A current police clearance
We offer a range of benefits, including:
", "- Duty meal provided on shift
- Uniform supplied
- Paid birthday leave
- Career development programs
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