Sampling Insight Leader

3 days ago

Sydney, New South Wales, Australia beBeeManager Full time $140,000 - $160,000

Quality Assurance Manager Role

The Quality Assurance team is accountable for the development, implementation, and ongoing leadership of the Group’s financial crime operations shared service.

This role leads the end-to-end QA sampling process and remediation activities within our Quality Assurance team. You will work closely with stakeholders to ensure our sampling methodology is executed accurately and consistently and updated on a regular basis.

Key Responsibilities:

  • Lead weekly and monthly QA sampling reviews in line with business requirements.
  • Oversee the execution and refresh of sampling methodology annually, ensuring alignment with operational goals.
  • Collaborate with stakeholders to ensure comprehensive coverage and accuracy in sampling.
  • Manage ad-hoc sampling and remediation exercises, identifying gaps and escalating issues as needed.
  • Act as the primary liaison with stakeholders to coordinate sampling execution and updates.
  • Provide insights and reporting based on sampling outcomes to inform continuous improvement.

Requirements:

  • Demonstrable experience in Financial Crime and a deep understanding of relevant industry regulations and compliance requirements.
  • Strong mathematical skills with an understanding of sampling methodology.
  • Exceptional analytical and critical-thinking skills to identify discrepancies, assess accuracy and evaluate our sampling methodology to ensure it is fit for purpose.
  • Strong stakeholder management skills and a proactive approach to problem-solving.

Benefits:

At CommBank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to other Aboriginal and/or Torres Strait Islander employees across CommBank.

We support our people with flexibility to balance where work is done with at least half their time each month connecting in office.

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