Customer Experience Associate
1 week ago
A Customer Experience Associate in our Front Office Team provides exceptional services to Guests, contributing to a memorable experience from check-in through check-out and ensuring audits are completed as required.
Key Responsibilities:
- Provide timely and efficient responses to Guest queries, achieving positive outcomes.
- Ensure seamless reception experiences for Guests, including check-in/check-out and audit procedures.
- Maintain open communication with the Guest Service Manager regarding Guest feedback and departmental insights.
- Promote a high level of customer service at all times.
- Participate in relevant training sessions and assist in developing the Night Team's skills.
- Demonstrate knowledge of hotel room categories, rates, packages, promotions, and other essential product information.
- Foster revenue growth by utilizing up-selling techniques and promoting hotel services and facilities.
- Adhere to established credit policies when handling foreign currencies, credit cards, and cash.
- Comply with hotel security protocols, fire regulations, and health and safety legislation.
- Maintain brand standards and work in accordance with front-of-house equipment and property management systems guidelines.
- Collaborate with other departments as needed.
-
Sales Associate
7 days ago
Albany, Western Australia Officeworks Full timeAbout UsWe are a dynamic team at Officeworks, dedicated to delivering exceptional customer experiences. Our customers, colleagues, and community are at the heart of everything we do.Our employees have taught us that together, we can achieve incredible things every day. We deliver a wide range of products at low prices with great service. We inspire new...
-
Customer Experience Ambassador
2 weeks ago
Albany, Western Australia Telstra Full timeTelstra is seeking a skilled Customer Experience Ambassador to deliver exceptional service to our customers in-store.As a key member of our team, you will be responsible for creating a positive and engaging experience for our customers, ensuring they connect faster, better, smarter. You will achieve this by providing expert product knowledge, identifying...
-
Customer Experience Specialists
1 week ago
Albany, Western Australia Chicken Treat Full timeAt Chicken Treat, we're passionate about serving up more than just delicious food. We're on a mission to deliver exceptional customer experiences that leave a lasting impression.We're looking for talented individuals who share our passion for customer service and are eager to join our dynamic team as Customer Experience Specialists.In this exciting role,...
-
Customer Experience Specialist
2 weeks ago
Albany, Western Australia Chicken Treat Full timeAbout Chicken TreatWe are an iconic Australian brand with a passion for our people, customers, and creating irresistible chicken meals. Our goal is to provide craveable experiences that put smiles on the faces of our customers.As a Customer Experience Specialist, you will be part of a wonderful team of loveable rebels that prepares and serves delicious food,...
-
Customer Experience Ambassador
2 weeks ago
Albany, Western Australia Coles Full timeColes Supermarkets is a leading retailer in Australia, operating over 800 stores across the country. We're seeking enthusiastic and energetic individuals to join our Checkouts and Assisted Checkouts team as Customer Experience Ambassadors.About the RoleAs a Customer Experience Ambassador, you'll play a vital role in delivering exceptional customer service,...
-
Customer Experience Champion
7 days ago
Albany, Western Australia Chicken Treat Full timeRole OverviewWe are seeking a passionate and customer-focused individual to join our team as a Customer Experience Champion. This role is perfect for someone who thrives in a fast-paced environment and is dedicated to delivering exceptional customer experiences.About UsChicken Treat is an iconic Australian brand with a rich history dating back to 1976. We...
-
Customer Experience Ambassador
2 weeks ago
Albany, Western Australia Coles Full timeAbout Coles SupermarketsColes Supermarkets is a leading Australian retailer with over 800 stores across the country. Our team members play a vital role in delivering an exceptional shopping experience for our customers.Job SummaryWe are seeking a Customer Experience Ambassador to join our Nightfill team on a casual basis. As a key member of our store...
-
Customer Experience Manager
7 days ago
Albany, Western Australia City of Albany Full timeAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team at Albany Heritage Park. As a key member of our staff, you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our visitors.Key ResponsibilitiesProvide outstanding customer service to visitors and customers of Albany...
-
Customer Experience Coordinator
3 days ago
Albany, Western Australia Elders Rural Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team on a permanent, part-time basis.As a key member of our branch, you will be responsible for providing exceptional customer service and support to our clients, ensuring a seamless experience from initial contact to final resolution.You will work closely with our...
-
Customer Experience Ambassador
4 weeks ago
Albany, Western Australia Hilton Hotels Full time**Job Title:** Guest Service AgentAt Hilton Hotels, we are seeking a skilled Guest Service Agent to provide exceptional reception services to our guests.**Key Responsibilities:**As a Guest Service Agent, you will be responsible for ensuring a seamless check-in and check-out experience for our guests. This will involve:Achieving positive outcomes from guest...
-
Christmas Sales Associate
4 weeks ago
Albany, Western Australia Prouds Jewellers Full timeChristmas Sales Associate OpportunityProuds Jewellers is seeking a motivated and enthusiastic Sales Associate to join our team for the holiday season. As a Sales Associate, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide genuine customer service experiences to our...
-
Pizza Delivery Associate
2 weeks ago
Albany, Western Australia Domino's Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Pizza Delivery Associate. As a key member of our delivery team, you will be responsible for delivering pizzas and other products to customers in a timely and professional manner.
-
Retail Customer Experience Specialist
6 days ago
Albany, Western Australia Telstra Full timeAbout the RoleWe're looking for a talented Retail Customer Experience Specialist to join our team in Telstra Retail Stores.
-
Customer Experience Specialist
3 days ago
Albany, Western Australia Telstra Full timeWe are seeking a Customer Experience Specialist to join our Telstra Retail team. As a key member of our in-store team, you will be responsible for delivering an exceptional customer experience, driving sales and ensuring seamless store operations.With your passion for technology and customer-centric approach, you will thrive in this fast-paced environment,...
-
Dairy Product Associate
21 hours ago
Albany, Western Australia Coles Full timeColes Supermarkets is a leading retail chain in Australia, operating over 800 stores nationwide.As a Dairy Product Associate, you will be responsible for ensuring our freezers & chilled sections are fully stocked and to maintain exceptional store standards while delivering a great shopping experience for our customers.This role requires a commitment to...
-
Team Members
3 weeks ago
Albany, Western Australia Chicken Treat Full time**About Chicken Treat**We're a leading Australian brand, passionate about creating irresistible chicken meals and delivering craveable experiences to our customers.We're looking for talented team members to join our Hero Team, where you'll play a key role in preparing and serving delicious food while ensuring a safe and clean restaurant environment.As a...
-
Coles Delivery Associate
1 week ago
Albany, Western Australia Coles Full timeJob OverviewColes is seeking a reliable and safety-conscious Delivery Associate to join our team. This role involves delivering customer orders to their homes in a timely and efficient manner.About the RoleIn this position, you will be responsible for safely navigating your local neighbourhoods to deliver customers shopping to their homes during the day or...
-
Customer Experience Manager
2 weeks ago
Albany, Western Australia CROSSMARK Australia Full timeRetail Merchandising OpportunitiesWe are seeking a skilled and enthusiastic Customer Experience Manager to join our team in Albany, WA. As a Customer Experience Manager, you will be responsible for delivering exceptional customer experiences in retail stores across the region.Key Responsibilities:Develop and maintain effective relationships with store...
-
Dairy Team Associate
1 week ago
Albany, Western Australia Coles Full timeColes Supermarkets operates over 800 supermarkets across Australia, connecting team members in diverse roles to deliver an exceptional customer experience. This fast-paced environment is perfect for individuals seeking a challenging yet rewarding career.About the CompanyWe are committed to creating a workplace that values diversity, inclusivity, and respect....
-
Liquor Industry Sales Associate
4 weeks ago
Albany, Western Australia Coles Full timeAbout the RoleWe're looking for a skilled Liquor Industry Sales Associate to join our team at Liquorland. As a Sales and Service Team Member, you'll be responsible for providing exceptional customer experiences by working with enthusiasm, energy, and pace.About You and Your SkillsA commitment to delivering great customer experiencesKnowledge of local and...