Customer Experience Ambassador

4 days ago


Albany, Western Australia Coles Full time

About Coles Supermarkets

Coles Supermarkets is a leading Australian retailer with over 800 stores across the country. Our team members play a vital role in delivering an exceptional shopping experience for our customers.

Job Summary

We are seeking a Customer Experience Ambassador to join our Nightfill team on a casual basis. As a key member of our store operations, you will be responsible for ensuring our store is fully stocked and looking good for our customers.

About the Role

The successful candidate will be a person who is most productive later in the day and prefers to work evenings and nights. You will work collaboratively with your colleagues to restock shelves, maintain a high level of customer service, and ensure a great shopping experience for our customers.

Key Responsibilities

  1. To provide exceptional customer service by being approachable, friendly, and helpful
  2. To take pride in your work and strive for excellence in all aspects of your role
  3. To be knowledgeable about products and services offered by Coles Supermarkets
  4. To be physically active and able to lift and move stock as required
  5. To work flexible hours across our store trading days (including evenings, late nights, and weekends)

About You

We are looking for someone who is passionate about delivering excellent customer experiences, takes pride in their work, and is comfortable working in a fast-paced environment. If you have a strong commitment to customer service, excellent communication skills, and a positive attitude, we want to hear from you

Benefits

  • A competitive hourly rate of $25-$30 AUD per hour (estimated based on industry standards and location)
  • A fun and dynamic work environment with opportunities for career growth and development
  • A range of employee benefits, including discounts on Coles products and services, paid leave entitlements, and more

Why Work at Coles?

Coles Supermarkets is committed to creating a workplace that is safe, respectful, and inclusive for all employees. We value diversity and encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We also offer flexible work arrangements, additional leave entitlements, and parental leave support to help our employees balance work and life responsibilities.



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