Global Repair Operations Executive

2 days ago

Brisbane, Queensland, Australia beBeeRepair Full time $130,000 - $150,000
Global Repair Service Manager, Thickening, Filtration

To drive business growth across our global network of service centers for designated product lines. Key responsibilities include full ownership of repair operations globally, execution of growth strategies, and standardization to ensure pricing integrity and alignment with the go-to-market approach.

  • Business Ownership & Growth:
    • Global ownership of the service center repair portfolio for designated equipment/product lines.
    • Develop and execute a global strategy to scale the repair business, including identifying high-potential markets and segments.
    • Define and implement go-to-market strategies with local and regional teams.
    • Lead business model transformation towards more predictive and partnership-based service offerings.
    • Drive market penetration efforts, jointly with regional sales teams, with targeted campaigns and account strategies.
  • Operational Excellence:
    • Set and ensure global standards across repair processes and tools (methods, timelines, quality).
    • Standardize pricing, procedures, and proposal templates in collaboration with product and service lines.
    • Provide technical consulting on complex repair projects to support service execution teams.
    • Lead global demand planning efforts in cooperation with Global Service Line Managers (GSLMs).
  • Cross-functional & Strategic Alignment:
    • Interface with engineering teams (SBL, PBL, PCV) to ensure design-to-service alignment.
    • Collaborate with commercial and technical leaders to refine repair offerings and pricing models.
    • Assess and implement global and local partnership models to enhance service center capabilities and capacity.
  • Customer & Market Engagement:
    • Engage directly with key accounts to understand their service requirements and position repair solutions.
    • Support the commercial teams in positioning repair services as a core value proposition in long-term contracts.
    • Analyse market trends, competitor repair strategies, and customer feedback to continuously improve the offering.

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