Sydney Financial Markets Support Specialist

3 weeks ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time

We are seeking a highly skilled Trading Desk Applications Support Specialist to join our Sydney office as an on-site contractor.

This is a 9-12 month contract position paying $80-$95 per hour, including super. The ideal candidate will have experience working in OMS and FIX Protocol, with a strong understanding of brokerage and security finance technologies.

The successful candidate will be responsible for providing technical and functional desk support across multiple technologies used by Brokerage Capital Market applications, and will work closely with business and operational partners and clients.

Key responsibilities include:

  • Providing 24×7 production support across the globe for various Capital Market applications
  • Liaising with upstream and downstream application teams
  • Candidates should be available Monday – Friday, along with expectations of escalation from the business and/or team members
  • A good understanding and /or functional expertise in brokerage or any other OMS (Order Management System) trading support functions is required

The ideal candidate will have excellent communication skills and a solid understanding of various technologies in a financial institution, including trade applications.

Required skills and qualifications include:

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required
  • 1-2 years of FIX Protocol experience required
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required
  • ~3-7 years of work experience in any OMS, ideally Flextrade, highly regarded
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents

This is an exciting opportunity for a skilled professional to work with a leading financial services firm in a fast-paced environment.

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