
Active Philanthropy Support Specialist
3 days ago
We are seeking an experienced Coordinator to join our team and play a key role in supporting the operational efficiency of the Active Philanthropy unit.
This unit works alongside various teams to foster impactful giving and drive positive social change across Australia. As a critical member of our team, you will manage administrative and operational tasks, enabling philanthropists and their families to give effectively.
The primary purpose of this role is to contribute to high client and stakeholder satisfaction, improved team performance, strong commercial outcomes, and the effective distribution of philanthropic funds.
About the Role- You will be responsible for managing critical administrative and operational tasks to support the Active Philanthropy team.
- Implement efficient backend processes while delivering high-quality client servicing and assisting with general administrative tasks.
- Serve as the operational lead for key technology platforms, including the Philanthropy Portal and Salesforce.
- Manage external stakeholders within your portfolio, including philanthropists, next-generation successors, and advisory panel members.
- Collaborate closely with other teams to ensure seamless delivery of services.
Key Responsibilities:
Key Responsibilities- Act as a key member of the Active Philanthropy team, contributing to broader philanthropy efforts.
- Implement and maintain efficient backend processes while delivering high-quality client servicing and assisting with general administrative tasks.
- Serve as the operational lead for key technology platforms, including the Philanthropy Portal and Salesforce.
- Manage all external stakeholders within your portfolio, including philanthropists, next-generation successors, and advisory panel members.
- Collaborate closely with other teams to ensure seamless delivery of services.
- Work across internal business units to meet all portfolio objectives and obligations to a high standard.
- Support the Active Philanthropy team with marketing, event coordination, business development, compliance, governance, and grant distribution tasks.
- Attend relevant meetings, events, and stakeholder engagements with both internal teams and external partners and beneficiaries.
- Demonstrated effective organisational and time management skills.
- Excellent attention to detail.
- Proven team administration experience would be highly regarded.
- Sound oral and written communication skills.
- Strong ICT skills including excellent Microsoft office skills and familiarity with platforms/ databases/CRMs (experience with Salesforce would be well regarded).
- Collaborative, team player approach.
- Experience of philanthropy or willingness to upskill quickly in this area.
- Tertiary qualifications in philanthropy, social investment, or social impact.
- A warm, open, and supportive culture
- An attractive remuneration package, including reward and recognition programs
- An employee wellness program, including discounted health insurance and an Employee Assistance Program
- 16 weeks of paid parental leave for the primary carer
- Great central CBD location, modern office fit-out, and end-of-trip facilities
- Flexible/Hybrid working environment
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