
Front Office Support Specialist
3 days ago
EML is a leading provider of Workers Compensation and Personal Injury Claims Management services. Our goal is to support people in their return-to-work journey.
Job OpportunityAs part of our diverse team, you will make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work have a purpose.
This role offers an opportunity to showcase exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.
Your responsibilities will include:
- Presenting the first impression of the company by greeting visitors and directing them to the correct team member and/or department.
- Managing the front-of-house area of a busy head office including meeting room presentation.
- Creating and maintaining strong relationships with all stakeholders, internal clients, and the management team by displaying values and behaviours.
- Answering and directing a high volume of incoming phone calls.
About You
We are looking for an individual who has:
- Full working rights in Australia without restrictions.
- Previous experience working within a call centre or on the front desk of a corporate office.
- An eye for detail to keep the front-of-house area tidy and running smoothly.
- The ability to take initiative, be innovative, and solve problems with accuracy, spelling, and grammar.
- Proficiency in Microsoft Office Suite including MS Word, MS Excel, MS Outlook, and PowerPoint.
- Outstanding communication skills, able to speak to stakeholders of all levels.
We Offer
Our workplace celebrates diversity and inclusion. We offer a range of benefits including flexibility, career opportunities, comprehensive learning and development support, and more.
What We Value
We value teamwork, equality, and innovation. Our commitment to excellence ensures that everyone has access to opportunities and resources to succeed.
How to Apply
To learn more about this exciting opportunity, please contact us at [insert contact information].
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