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Digital Transformation Leader
2 months ago
We are seeking a highly skilled and experienced Digital Transformation Leader to join our team at BlueRock Group. As a Senior Manager, you will play a key role in driving digital transformation for our clients, leading teams, and managing strategic client relationships.
Key Responsibilities- Project Management: Manage and oversee multiple client accounts, ensuring successful systems implementation and integration projects.
- Client Consultation: Consult with clients to identify their software needs and translate these into actionable project plans.
- Leadership: Lead these project plans for the implementation of software systems, ensuring they meet client requirements and are delivered on time and within budget.
- Relationship Management: Develop and maintain strong relationships with clients, providing high-level customer service and consultation throughout the project lifecycle.
- Transition Management: Facilitate client transition from legacy systems to new solutions, mitigating any challenges and ensuring minimal disruption to their operations.
- Training and Support: Deliver training and support to clients, empowering them to utilize new systems to their full potential.
- Industry Expertise: Stay current with software trends, particularly CRM systems like HubSpot, to provide up-to-date solutions to clients.
- Collaboration: Collaborate with cross-functional teams including sales, marketing, and technical support to enhance service delivery.
BlueRock Group is a consultancy that specializes in intelligent digital strategy, custom development, and systems consulting and implementation. We work holistically with our clients to harness the power of digital to drive meaningful growth and efficiencies for their businesses, leaning on the skills and experience of the broader BlueRock community to add value and expertise.
Requirements- Experience: 8-10 years in digital or management consulting.
- Leadership Experience: Experience leading digital transformation projects and client engagements.
- Stakeholder Management: Strong stakeholder and change management skills.
- Team Leadership: Ability to lead, mentor, and motivate teams.
- Analytical Skills: Excellent analytical, problem-solving, and decision-making skills.
- Communication Skills: Strong communication and interpersonal skills.
- Project Management: Ability to manage multiple projects in a fast-paced environment.