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Trade Retail Assistant

2 months ago

Rhodes, New South Wales, Australia LLS Australia Full time
Job Title: Trade Retail Assistant – Tool Shop

Job Summary:

We are seeking a dedicated Retail Sales Assistant with tool experience to join our team full-time. As a Trade Retail Assistant, you will assist customers and drive sales in a busy retail environment.

About Us:

Our client provides high-quality tools and equipment for construction, woodworking, automotive, and DIY projects. We are recognized for excellent customer service and a knowledgeable staff, earning industry recognition and a loyal customer base.

About the Role:

This role is perfect for individuals from the construction or trades sector looking to transition into retail. You will be responsible for:

  • Greeting and assisting customers in finding tools and equipment.
  • Providing product knowledge and recommendations based on customer needs.
  • Using sales techniques to promote add-on items and upsell products.
  • Processing transactions accurately using the POS system.
  • Maintaining stock levels by restocking shelves and organizing merchandise.

Requirements:

  • Essential retail sales experience, ideally in a hardware store or tool shop.
  • Strong knowledge of tools used in construction, woodworking, automotive, or DIY projects.
  • Excellent communication and interpersonal skills for effective customer service.
  • Ability to work in a fast-paced retail environment, managing inquiries and transactions efficiently.
  • Basic math skills and POS system proficiency for accurate sales processing.
  • Flexible schedule, able to work evenings, weekends, and holidays as needed.

Benefits and Perks:

  • Competitive hourly rate + additional benefits.
  • Regular working hours with flexible rostered work hours – includes weekends.
  • Paid overtime, KPI bonus incentives, uniform, and regular salary reviews based on performance.
  • Full-time job security and stability with a supportive team.
  • On-the-job training with future promotional opportunities.