
Building Community through Content
1 week ago
This role plays a key part in supporting our customer training and documentation platform, as well as our developer community.
The Content Coordinator will be responsible for engaging with the community to improve content production and drive engagement. They will work closely with subject matter experts to gather information for documentation and other content, and develop content across various mediums.
The ideal candidate will have strong writing and editing skills, with experience as a Technical Writer or Business Analyst being a plus. They should also have demonstrable experience writing technical documentation or documentation/content for a technical audience.
- Engage with the community: Collaborate with internal and external members to improve content production and drive engagement.
- Collaboration with SMEs: Work closely with subject matter experts to gather information for documentation and other content.
- Content creation: Develop content across various mediums, including written descriptive text and informative visuals.
- Content quality control: Proofread, edit, and review materials and documentation to ensure clarity, consistency, and adherence to guidelines.
Requirements:
- Strong writing and editing skills; experience as a Technical Writer or Business Analyst is a plus.
- Demonstrable experience writing technical documentation or documentation/content for a technical audience is a plus.
- Excellent organisational skills and attention to detail.
- Familiarity with content management systems (CMS), learning management systems (LMS), or community systems.
- A degree in User Experience, Information Technology, or a related field is highly preferred.
Our company values authenticity and empowerment, and we offer flexible working arrangements and opportunities for professional development. We are committed to enabling everyone to feel included and valued, and believe our culture and competences are stronger with diverse experiences and perspectives. All qualified applicants will receive consideration for employment without regard to age, ethnicity, family, gender identity, marital status, physical or mental disability, neurodivergence, sexual orientation, or any other characteristic protected by applicable laws.
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