Key Technology Expertise Position

1 week ago

Adelaide, South Australia beBeeNetwork Full time $90,000 - $120,000

Exceptional Technical Support Specialist

A distinguished opportunity for a seasoned Systems Engineer with a thriving Managed Service Provider awaits. Your expertise will contribute significantly to the organization's success.

Your Key Responsibilities:
  • Maintain and upgrade infrastructure, provide technical escalation services and deliver projects focusing on Infrastructure Management.
  • Offer expert support to the sales team and internal stakeholders, addressing their technical queries efficiently.

The ideal candidate possesses extensive experience in network devices, exceptional communication skills, and strong organizational abilities.

Essential Skills and Qualifications:
  • Previous experience working with Managed Service Providers for server-related technical support roles.
  • Advanced technical support for Microsoft Server, VMware, vSphere, and Hyper-V environments.
  • Proficiency in Windows/MAC OS, VoIP, networking (switching, routing, VPN, firewall, printing, WiFi, and cloud issues).
  • Expertise in Windows Server, Active Directory, Microsoft 365, SharePoint, Azure, MS Teams, Backup, and Disaster Recovery.

At this esteemed organization, we value diversity and are passionate about placing individuals in roles where they can excel and thrive.

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