Backstage Operations Specialist

1 week ago

Geelong, Victoria, Australia beBeeService Full time $50,000 - $68,000
Are you a customer-focused professional looking to make a difference in the entertainment industry?We are seeking a highly skilled and experienced Stage Door Coordinator to join our backstage team at Geelong Arts Centre.In this key role, you will provide exceptional customer service to artists and visiting professionals, ensuring their needs are met and they have a positive experience.You will be responsible for maintaining safe and clean backstage areas, managing inductions, safety procedures, and emergency protocols, as well as utilizing Microsoft 365 and Event Management software for event reporting.Collaboration with multiple departments is crucial to ensure seamless events, so strong communication skills are essential.This is a unique opportunity to work in a fast-paced environment, working across a 7-day roster, including evenings, weekends, and public holidays.If you have experience in customer service, events, or venue operations, and possess strong interpersonal skills, we encourage you to apply.A calm approach, ability to manage safety and inductions, and maintain clean and well-presented areas are also essential.Strong computer skills and ability to complete clear reports are necessary, as well as excellent teamwork and communication skills.Key Responsibilities:
  • Provide exceptional customer service to artists and visiting professionals
  • Maintain safe and clean backstage areas
  • Manage inductions, safety procedures, and emergency protocols
  • Utilize Microsoft 365 and Event Management software for event reporting
  • Ccollaborate with multiple departments to ensure seamless events
Requirements:
  • Experience in customer service, events, or venue operations
  • Strong interpersonal skills and calm approach
  • Confident in managing safety and inductions
  • Ability to maintain clean and well-presented areas
  • Strong computer skills and ability to complete clear reports
  • Excellent teamwork and communication skills

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