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Backstage Experience Manager

2 weeks ago

Geelong, Victoria, Australia beBeeExperience Full time $60,000 - $82,000
Backstage Experience Manager

The Role:

At the heart of our performing arts venue, we're seeking a skilled Backstage Experience Manager to create an exceptional experience for artists and visiting professionals.

You'll be the first point of contact, providing a calm, friendly, and professional presence in every backstage moment. Your primary goal is to ensure that every interaction runs smoothly, safely, and to the highest standard.

Key Responsibilities:

  • Manage customer service, events, or venue operations with ease.
  • Utilize strong interpersonal skills to build positive relationships with artists, performers, and visiting professionals.
  • Maintain safety protocols, inductions, and emergency procedures with confidence.
  • Ensure clean and well-presented backstage areas at all times.
  • Operate computer systems effectively, completing clear event reports using Microsoft 365 and Event Management software.
  • Communicate effectively across multiple departments.

Requirements:

  • Proven experience in customer-facing roles, events, or venue management.
  • Excellent interpersonal skills with a professional and friendly approach.
  • Ability to maintain confidentiality and handle sensitive information.
  • Strong communication skills with ability to work independently and as part of a team.

Benefits:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Please note that this role requires a current Responsible Service of Alcohol RSA) certificate and Employee Working with Children Check (WWCC). A willingness to obtain HLTAID011 Provide First Aid course if required.

To apply, please submit your CV and cover letter outlining your relevant experience and availability.