Customer Experience Advocate

1 day ago

Hobart, Tasmania, Australia beBeeService Full time $40,000 - $60,000

Customer Service Representative

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We are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales services to internal and external customers.

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Key Responsibilities:

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  • ">
  • Ensure a positive customer experience by greeting and engaging customers">
  • Complete rental and return transactions efficiently and accurately">
  • Sell Hertz rental options to our valued customers">
  • Ensure overall customer satisfaction by resolving issues">
  • Be involved in reservations of rental vehicles and associated requirements">
  • Work as part of a high performing team">
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Requirements:

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To be successful in this role, our newest team member will have the following:

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Skills and Qualifications:

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- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers

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- Previous experience in customer service or sales; experience in rental industry preferred

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- Computer literacy skills required

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- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)

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- A full and current AU driver's licence with the ability to drive automatic vehicles

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Benefits:

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In return for your hard work and dedication, you will be rewarded with:

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- A competitive hourly rate & incentives

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- Opportunities for career growth and development

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- Full training and a company uniform

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- A supportive team environment

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- Leave loading & shift penalties applied to base hourly rates

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- Employee Benefits and a motivating company culture

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Other Information:

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This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

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Job Type: Casual

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Benefits:

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- Employee discount

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- Professional development assistance

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Schedule:

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- Monday to Friday

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- Public holidays

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- Weekend availability

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Supplemental Pay Types:

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- Overtime pay

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- Penalty rates

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- Performance bonus

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Licence/Certification:

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- Driver Licence (required)

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Work Authorisation:

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- Australia (required)

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Work Location: In person

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