Restaurant Operations Manager

4 weeks ago

Springfield Lakes, Queensland, Australia McDonald's SPRINGFIELD LAKES QLD (897) Full time

Restaurant Operations Manager

At McDonald's OCEAN GROVE VIC (1791), we're seeking a skilled Restaurant Operations Manager to oversee shifts and lead a team in delivering exceptional customer experiences. As a key member of our restaurant operations team, you'll be responsible for ensuring seamless day-to-day operations, maintaining high standards of quality, service, and cleanliness, and driving sales growth.

Key Responsibilities:

  • Supervise employees to ensure adherence to restaurant operations and procedures.
  • Comply with restaurant safety and security standards for a safe working environment.
  • Responsible for maintaining food safety to the highest standard.
  • Review and monitor guest counts and sales projections to align with shift targets and restaurant goals.
  • Actively seek customer feedback for an exceptional customer experience and repeat business.

Requirements:

  • Well-presented, friendly, and organized.
  • Able to lead a team to achieve results.
  • Adaptable to a fast-paced environment and have the ability to multitask.
  • Attention to detail and accuracy.
  • Confident in engaging with customers, suppliers, or contractors, including handling difficult situations with individuals.
  • Communicates clearly and effectively.
  • Capable of lifting, shifting, and moving items.
  • Capable of hearing and responding to various alerts and alarms.
  • Resilient and adaptable, bouncing back from challenges with a positive mindset.
  • Police check required if successful (applicants over 18 years only).
  • Valid right to work in Australia is required.

What We Offer:

  • Discounted Macca's (Yum): Enjoy exclusive discounts on McDonald's delicious offerings.
  • Access to Discounts at 400 Popular Retailers: Explore savings at 400 popular retailers through our MyBenefits program.
  • 24/7 Wellbeing Support: Access our health and safety app for around-the-clock support, including free live-chat sessions with registered professionals such as nurses, psychologists, and emergency responders.
  • Nationally Recognised Qualifications: As a Registered Training Organisation (RTO), we can issue nationally recognised qualifications at different stages of your career.
  • World-Renowned Training: Receive top-notch training that is globally recognised.
  • Flexible Work Hours: Enjoy shifts that fit seamlessly into your life and commitments for a better work-life balance.
  • Diversity and Equal Opportunity: Be part of a diverse workplace that values equality; we are proud to be an equal opportunity employer.
  • Fun and Welcoming Atmosphere: Experience a workplace that is not only professional but also fun and welcoming, with a positive and inclusive culture.

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