Housekeeping Operations Manager

4 weeks ago


Melbourne, Victoria, Australia Minor Hotels Full time

Company Overview

Oaks Hotels & Resorts is a leading provider of apartment-style accommodation in Australasia, managing a portfolio of over 55 properties across five countries.

We invest in our people's skills to allow them to grow and progress through their careers, fostering a close team environment that thrives on delivering exceptional guest experiences and a best-in-class workplace culture.

Job Summary

We are seeking a dedicated and experienced Housekeeping Supervisor to manage the entire housekeeping operations for our Oaks Melbourne on Collins Hotel property.

Key Responsibilities

  • Ensure a high standard of cleanliness is maintained throughout the property, including rooms, public, and common areas.
  • Build and maintain productive relationships with housekeeping staff, clients, and contractors.
  • Support the housekeeping team in providing an excellent cleaning service.
  • Oversee daily on-the-job training for all cleaning employees.
  • Maintain accurate financial, maintenance, and inventory records.

Requirements

  • Experience in managing a housekeeping team.
  • Experience controlling and maintaining budgets, operating supplies, replacements, and consumables.
  • Excellent communication and interpersonal skills.
  • Strong time management and organizational skills.
  • A keen eye for detail and ability to follow procedures.

Benefits

  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand.
  • Access to Minor Hotels ANZ paid parental leave benefits.
  • 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand.
  • Additional paid leave, including Birthday and Study leave.
  • Educational financial support may be available for development relevant to the company's business requirements.
  • NIB Insurance discounts.
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand.
  • Entertainment and experience discounts.
  • Discount on Furniture.
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe.
  • Wellbeing programs with Uprise (EAP).
  • Wellness Programs at Elysia Wellness retreat.


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