
Student Support Coordinator
2 days ago
Our college offers a wide range of nationally accredited courses in disciplines such as Business, Leadership & Management, Cookery & Hospitality and Building and Construction.
We are seeking a Student Support Coordinator to join our team at the Melbourne CBD Campus. This is a full-time position.
Key Responsibilities:
- Issue letters of offer where required
- Manage student filing system
- Keep up-to-date with student details
- Provide excellent stakeholder management, requests and ongoing follow-up/support to students and education agents
- Work closely with Administration Manager and Marketing Team
- Comply with regulatory guidelines such as ESOS ACT, CRICOS and SRTOs
- Provide timely and accurate reports of intake dates and potential students
- Organise Orientation to newly enrolled students
Requirements:
- Thorough working knowledge of PRISMS preferred
- Diploma qualification or above with relevant experience
- At least 2-3 years Student Support and Admissions Roles in an international student environment at a Registered Training Organisation
- Excellent communication and interpersonal skills, high level of multi-cultural awareness
- Proficiency in Microsoft Office programs, data analysis and computer literacy
- Exceptional time management skills
- Attention to detail and accuracy
What We Offer:
- A dynamic and supportive work environment
- The opportunity to work with a diverse group of students and staff
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