Operational Event Service Manager

1 week ago

Canberra, ACT, Australia beBeeEvent Full time $60,000 - $80,000
Assistant Event Services Manager Role Summary

This is a hands-on position that requires strong operational and safety compliance knowledge, as well as excellent communication and teamwork skills.

  • Assist in the operational management of events to ensure seamless planning and delivery of service.
  • Support day-to-day operations across banquet floors, facilities, and stores in line with safety and operational standards (Fire Life Safety, HACCP, OHS&W, Security).
  • Manage IHG systems and programs including MICROS, ESCAP, E-tivity, Purchase Plus and Delphi.
  • Coordinate car park management at the venue.
  • Assist in managing wage, beverage, linen, and operating supply costs.
  • Maintain high standards for all function spaces, public, and back-of-house areas.
  • Collaborate with departments to ensure seamless event execution.
  • Assist in recruiting, onboarding, and training the Event Services team.
  • Communicate safety information to team members and promote a safe work environment.
Key Requirements:
  • Leadership or supervisory experience in large-scale events or food & beverage operations.
  • Strong knowledge of operational and safety compliance (HACCP, WHS, Fire Life Safety).
  • Working knowledge of IHG systems and event booking software (MICROS, Delphi, ESCAP, E-tivity, Purchase Plus).
  • Excellent communication and teamwork skills with the ability to liaise across multiple departments.
  • A guest-focused mindset with a passion for service and event delivery.
  • Strong organisational skills and the ability to multitask in a fast-paced environment.
  • Full working rights for Australia.
Benefits:
  • Hotel perks like accommodation and Food & Beverage discounts.
  • Enhanced parental leave.
  • Proactive health days and flexible work options.
  • Career development through our lifelong development program.
  • IHG Career Milestone celebrations.
  • Transfer of entitlements as you move and grow with the company.
  • Access to our discount retail platform.
Our Culture:

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We provide equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance.

We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

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