Customer Experience Associate

5 days ago


Coffs Harbour, New South Wales, Australia Ampol Full time
About Us

Ampol is one of Australia's largest convenience retailers, committed to making life easier for our customers. We're driven by a passion for delivering exceptional customer experiences and providing the best services possible.

Job Overview

We are seeking a skilled Customer Experience Associate to join our team in retail operations. As a key member of our team, you will be responsible for ensuring our stores meet the highest standards of presentation, merchandising, and inventory management.

Duties and Responsibilities:
  • Customer Service: Delight our customers with great service, ensuring their needs are met and they leave our stores satisfied.
  • Store Support: Utilize your relevant experience to support the Store Manager, contributing to the success of our store operations.
  • Team Collaboration: Excel in a team environment, working collaboratively with colleagues to achieve common goals.
  • Safety Awareness: Demonstrate attention to detail and safety awareness, maintaining a safe work environment.
What We Offer

We provide:

  • Training and Support: Comprehensive training and ongoing support to ensure your success in the role.
  • Autonomy and Ownership: A sense of ownership and autonomy, empowering you to take control of your work and make a meaningful impact.
  • Career Growth Opportunities: The opportunity to grow your career in one of Australia's largest retail networks, owning your role and taking on new challenges.
Salary Information

The estimated salary range for this position is $55,000 - $65,000 per annum, based on national averages for similar roles in Australia.

Company Culture

Ampol values diversity, inclusion, and equality, embracing what makes each individual unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including those who identify as transgender). Aboriginal and Torres Strait Islander peoples are highly encouraged to apply.



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