Vacation Experience Ambassador
3 days ago
We're a global company that puts the world on vacation, and we're looking for passionate individuals to join our team as Guest Experience Hosts. At Travel + Leisure Co., our mission is simple: to create unforgettable experiences for millions of travelers worldwide.
Our Company OverviewWe operate over 270 vacation club resort locations across the globe, offering a unique blend of innovation, growth, and fun. Our more than 19,000 associates are dedicated to delivering exceptional customer service and making every day a chance to learn something new.
About the RoleThis part-time position requires a customer-obsessed individual who is passionate about providing exceptional experiences. As a Guest Experience Host, you'll be responsible for greeting and registering owners and guests, providing information on local area attractions, and completing all department-related paperwork. You'll work in a fast-paced environment that suits individuals who are enthusiastic about delivering excellent customer service.
You'll shine by:
- Greeting and registering owners and guests with a smile
- Providing information on local area attractions and services
- Completing all department-related paperwork in a timely manner
- Using communication equipment effectively to deliver exceptional customer service
We offer a range of benefits that support your career growth and well-being. Some of these include:
- Professional development funding to help you grow professionally
- Discounted hotel stays across Australia, Fiji, and New Zealand
- Opportunities for career advancement and growth within our organization
To be successful in this role, you'll need to have:
- Previous experience in a similar hotel or hospitality role
- A genuine passion for customer service and delivering exceptional experiences
- Excellent communication and interpersonal skills
- Enthusiasm, self-motivation, and a positive attitude
- Immaculate presentation and professional grooming standards
- High levels of computer literacy and proficiency in PMS systems
- The ability to recognize and solve problems in the workplace
- Flexibility to work a variety of shifts, including nights, weekends, and public holidays
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