Senior Operations Manager

2 weeks ago

Leichhardt, Australia Merivale Full time

About the Role


We are seeking an experienced General Manager who can lead the operations of our iconic venue. You will be the face of this premium outlet and drive an exceptional guest experience across the venue.


Key Responsibilities



  • Deliver the venue budget, objectives, and deliverables;
  • Drive agreed financial focuses with the team, and cascade consistent messages and targets;
  • Deliver quality guest experience and service through food, beverages, gaming, operations, and ambiance;
  • Drive innovation in venue direction and product development;
  • Exhibit and maintain an elite level of leadership across all areas of the business;
  • Drive cohesion and performance between the venue team and other business stakeholders to deliver results;
  • Support, develop and drive asset protection and risk mitigation strategies including but not limited to food safety, licensing and regulatory compliance;
  • Recruit, induct and retain key talent;
  • Partner effectively with key community stakeholders.

Requirements



  • You will be a passionate and driven leader and one who can adapt to varied service styles, clientele, and offerings in one location;
  • Have previously worked within a similar role within a large scale or multi-site venue, and understand complex environments;
  • A hospitality background with knowledge across Work Health & Safety, and Regulatory Compliance is highly advantageous;
  • Be a commercially astute people manager, with demonstrated experience in your field;
  • Have exceptional financial acumen;
  • Bring ideas and initiative to the table and drive growth in your venue;
  • Be truly passionate about leading and developing a team, and well connected to your industry.

About Merivale


Our key focus is our people; we build and develop strong teams to deliver excellence, ensuring continued growth and success. We invest in our people and draw on their talents, passion, and imagination to define new experiences and create a culture of opportunity and success.


The Benefits



  • Highly competitive salary;
  • Amazing discounts at 90+ venues;
  • Career and development opportunities, learning from the best;
  • Employee Assistance Program;
  • Employee Referral Program.

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