
Sales and Customer Service Specialist
1 week ago
Job Opportunity
We are seeking a highly motivated and organized Sales Consultant to join our sales team. The ideal candidate will have previous experience in a showroom environment, particularly in the builder/trade industry.
Key Responsibilities:
- Assist customers with product inquiries and provide expert advice on our custom-made-to-order products
- Manage a shared inbox and schedule selection appointments
- Provide exceptional customer service to builders, trades, and residential customers
- Plan take-offs, estimate, and prepare quotations
- Service customer quote and order enquiries
- Update leads progress in a CRM system
- Perform sales administration tasks
Requirements:
- Previous showroom experience in the builder/trade industry
- Strong administrative skills
- Ability to understand technical product knowledge requirements
- Ability to use CRM systems as a tool for activity sales planning and customer records
- Professional and manage self well in a busy showroom environment
- Supportive team player who prides themselves on their customer service
What We Offer:
- Additional paid day's leave on your birthday
- Ability to schedule leave every year over the Christmas period
- Generous discounts on our extensive range of products
- Flare benefits program - salary packaging, discounts, and premium perks
- Refer a friend and get rewarded with $$$ through our Employee Referral Program
- Opportunities to cross-train, enhance your skills, and advance your career
- Employee Assistance Program access
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