IT Support Specialist

6 days ago

Brisbane, Queensland, Australia beBeesupport Full time $80,000 - $100,000
Enterprise IT Support Role

Our team is looking for an experienced IT support specialist to provide technical assistance to our enterprise network.

We strive to deliver exceptional customer service and exceed expectations through our knowledge, skills, and dedication.

Key Responsibilities:
  • Provide level 2 and 3 support for enterprise network issues.
  • Respond to and log IT service desk tickets in the ticketing system.
  • Document and escalate tickets accordingly.
Required Skills and Qualifications:
  • Bachelors degree in IT or related field highly desired.
  • ITIL certification a plus.
  • Experience working in a Service Desk or Help Desk environment.
  • Familiarity with Windows OS, Windows Server, M365 / O365, Exchange Online, MS Teams, Intune, Active Directory, Group Policies, Access Management, VPN troubleshooting, VC and meeting room support.
Benefits:

We offer a dynamic work environment with opportunities for growth and development.

About Our Team:

We are a global ICT provider employing over 40,000 people in a diverse and dynamic workplace delivering services in over 200 countries and regions.

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