Regional Disability Services Manager

20 hours ago

Rockhampton, Queensland, Australia beBeeLeadership Full time $60,000 - $90,000

Job Opportunity:

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The Client Regional Coordinator role is a vital position within our organization, responsible for managing service regions and supervising various functions. This leadership role involves applying skills and knowledge gained through qualifications and/or experience to ensure regional performance and compliance.

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Responsibilities:

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  • Recruit, appraise, manage, educate, and monitor the performance of all support staff within the region.">
  • Oversee the scheduling and allocation of support workers to meet clients' needs.">
  • Ensure all Key Performance Indicators (KPIs) are met according to management directives and compliance standards.">
  • Collaborate with the Business Development team to generate and convert leads through sales and marketing initiatives.">
  • Maintain and build relationships with participants, Support Coordinators, Plan Managers, and Allied Health Professionals.">
  • Manage initial assessments, onboarding processes, and provide advice to potential clients, families, and carers.">
  • Prepare monthly activity, performance, and compliance reports for the Operations team.">
  • Maintain accurate records and oversee records management systems.">
  • Act as the face of the business, building brand awareness and networking within the disability and community care sectors.">
  • Attend SIL homes and report findings as part of internal audits.">
  • Meet and exceed sales and growth targets.">
  • Act as the primary contact for NDIS clients, assisting with their plans, goal setting, and budget management.">
  • Stay informed about updates to NDIS policies, procedures, and guidelines.">
  • Coordinate with contractors and internal/external teams to meet client needs.">
  • Monitor feedback and use insights to improve services.">
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Requirements:

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  • A relevant four-year degree or lesser qualifications with substantial experience.">
  • At least two years in team leadership or support management within the NDIS sector.">
  • A strong understanding of NDIS guidelines, statutory requirements, and organizational policies.">
  • Excellent communication, interpersonal skills, multitasking, problem-solving, leadership, and proficiency in Microsoft Office and data analysis software.">
  • Ability to supervise complex functions and provide expert advice.">
  • Effective time management and prioritization skills.">
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Why Join Our Team?

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We offer a supportive management team and a growing organization that values professional development and recognizes individual contributions.

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