Housekeeping Supervisor

9 hours ago


Melbourne, Victoria, Australia Accor Full time

Novotel and Ibis Melbourne Central is a dual-branded hotel with 473 rooms conveniently located in the CBD.

About this Role

We are seeking an experienced Housekeeping Supervisor to join our team. As a key member of our hotel's operations, you will be responsible for leading our housekeeping team to ensure exceptional cleanliness standards throughout the hotel.

Key Responsibilities
  • Lead a team of housekeeping staff to achieve high standards of cleanliness for guest rooms, public areas, and back-of-house areas.
  • Monitor room cleaning productivity and maintain accurate records.
  • Provide ongoing performance feedback and coaching to housekeeping staff.
  • Handle guest complaints and resolve issues promptly.
  • Assist with the preparation of weekly staffing schedules and labour planning.
Requirements
  • A commitment to delivering exceptional customer experiences.
  • Excellent leadership and communication skills.
  • Ability to work flexible hours, including early mornings, late evenings, and weekends.
What We Offer
  • An estimated salary of $70,000 - $90,000 per annum, depending on experience.
  • A comprehensive benefits package, including employee discounts and learning programs.
  • The opportunity to develop your career within Accor and across the world.
  • A dynamic and inclusive work environment that values diversity and inclusion.
About Accor

At Accor, we believe in creating unforgettable experiences for our guests. Our hotels offer a unique blend of comfort, style, and convenience, making us a leader in the hospitality industry.



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