IT Support Specialist for Energy Operations

4 hours ago


Perth, Western Australia Australian Energy Market Operator Full time

Australia's energy landscape is undergoing a profound transformation. As the Australian Energy Market Operator (AEMO), we are at the forefront of this revolution, driving the transition to a sustainable energy system.

We are seeking an exceptional IT Support Specialist to join our Digital Service Centre team in Perth. In this role, you will be the primary point of contact for Industry Participants and internal customers, providing technical support and assistance with their inquiries related to AEMO's IT systems and services.

The successful candidate will possess excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a dynamic team. You will be responsible for receiving and handling service requests, responding to a wide range of technical queries, and assisting in the development of standards and procedures.

As an IT Support Specialist, you will have the opportunity to work across various platforms, including Microsoft Operating Systems and Office 365. You will also contribute to the maintenance of Incident and Request Management best practices, ensuring seamless delivery of services to our customers.

This is a fantastic opportunity to be part of a cutting-edge organization that is shaping the future of Australia's energy sector. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting role.

Estimated Salary: AU$80,000 - AU$110,000 per annum



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