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Restaurant Operations Manager
2 months ago
We are seeking an experienced and passionate Assistant Restaurant Manager to join our team at Nando's. As a key member of our restaurant leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing your team to achieve their full potential.
Key Responsibilities- Lead by example, demonstrating a passion for delivering high-quality food and exceptional customer service.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
- Coach, mentor, and develop your team to achieve their full potential, providing regular feedback and support.
- Manage restaurant operations, including inventory management, staff scheduling, and maintaining a clean and safe working environment.
- Collaborate with other restaurant leaders to achieve business objectives and share best practices.
- A competitive salary and bonus package.
- Free Nando's meals when you're working, plus a discount to share with family and friends when you're off the clock.
- A six-week onboarding training program to set you up for success with one of our training champions.
- Engagement events for state and national management teams to grow, connect, and have fun.
- A Fun Budget just for your crew for nights out and team building.
- Free access to nutrition advice, exercise support, financial and psychological counselling.
- Referral bonus for every successful manager you send our way.
- Paid parental leave for primary (six weeks) and secondary carers (one week).
- An experienced shift leader or someone with management experience in casual dining or similar is preferred, but not essential.
- A bucket-load of passion to inspire, motivate, and engage your team.
- Excellent communication skills.
- A people-focused individual who loves to coach, mentor, and develop Team Members from all walks of life.
- A passion for running restaurants brilliantly – serving up high-quality food and making every customer feel welcome.
- A Leader-By-Example who lives Nando's core values in their day-to-day life.
- A problem-solver who can think outside the box to find solutions that deliver great results for restaurants, customers, and team members.
Nando's is an Equal Opportunity Employer who seek to ensure that people are employed, trained, and promoted fairly. We want all our people to feel comfortable to bring their whole selves to work. We check ourselves against these five values every day: Pride, Passion, Courage, Integrity, and Family.
