Restaurant Operations Manager
2 weeks ago
We are seeking an experienced and passionate Restaurant Assistant Manager to join our team at Nando's. As a key member of our restaurant management team, you will be responsible for leading by example, inspiring and motivating your team to deliver exceptional customer service and high-quality food.
Key Responsibilities:
- Lead and manage a high-performing team to achieve sales and customer satisfaction targets.
- Develop and implement effective training programs to ensure team members have the skills and knowledge to excel in their roles.
- Monitor and control restaurant operations, including inventory management, stock control, and cash handling.
- Ensure compliance with health and safety regulations, food safety standards, and company policies.
- Collaborate with other restaurant managers to achieve business objectives and share best practices.
- Provide exceptional customer service, resolving any issues or complaints in a professional and courteous manner.
What We Offer:
- A competitive salary and bonus package.
- Opportunities for career advancement and professional development.
- A fun and dynamic work environment with a passionate team.
- Free Nando's meals when working, plus a discount for family and friends.
- A comprehensive benefits package, including paid parental leave and access to employee assistance programs.
Requirements:
- Minimum 2 years of experience in a restaurant management role.
- Proven track record of leading high-performing teams and achieving sales and customer satisfaction targets.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Passion for delivering exceptional customer service and high-quality food.
What We Value:
- Pride in our brand and commitment to delivering exceptional customer experiences.
- Passion for our food and commitment to quality and safety standards.
- Courage to take ownership and make decisions that drive business results.
- Integrity in all aspects of our business, including customer service, food safety, and financial management.
- Family values and commitment to supporting our team members and their families.
How to Apply:
If you are a motivated and passionate individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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